Terms of service

Terms of Service – Velour

Welcome to Velour. Throughout these Terms, “we,” “us,” and “our” refer to Velour. We operate this store and website, along with all related features, tools, content, and services, to provide you with a curated shopping experience (the “Services”). Velour is powered by Shopify, which enables us to deliver these Services.

By using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not access or use our Services. Please read carefully, as these Terms outline your rights, responsibilities, and important legal information.

1. Access and Accounts

By accepting these Terms, you confirm that you are of legal age in your state or province and that you consent to allow any minor dependents to use the Services through devices you own or manage.

To shop or browse, you may be asked to provide details such as your email, billing, payment, and shipping information. You guarantee that this information is accurate and complete. You are solely responsible for safeguarding your account credentials and all activity under your account. Accounts may not be transferred, sold, or licensed to others.

2. Products

We strive to display our products accurately, but colors and appearances may vary depending on your device and settings. We do not guarantee that items will exactly match their online depiction or meet your expectations.

Product descriptions may change without notice, and we reserve the right to discontinue items or limit availability by person, region, or jurisdiction.

3. Orders

Placing an order constitutes an offer to purchase. Velour may accept or decline any order at its discretion. Orders are only confirmed once payment is processed and acceptance is issued.

Please review orders carefully before submission, as cancellations may not be possible after acceptance. If we decline or modify an order, we will attempt to notify you using the contact details provided.

All purchases are subject to our Refund Policy [LINK]. You also confirm that purchases are for personal use only, not for resale or export.

4. Pricing and Billing

Prices, discounts, and promotions may change at any time. The price charged will be the one in effect at the time of purchase, as shown in your confirmation email. Taxes, shipping, handling, and customs fees are not included unless stated otherwise.

Prices may differ from those in physical stores or third-party platforms. Promotions may have separate terms, which will override these Terms if conflicts arise.

You agree to provide accurate payment details and update them as needed. By submitting payment information, you confirm authorization to use the card and agree to pay all charges, including applicable taxes and fees.

5. Shipping and Delivery

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Once items are handed to the carrier, title and risk of loss transfer to you.

6. Intellectual Property

All content, trademarks, graphics, and designs within our Services belong to Velour, Shopify, or their licensors. You may use the Services for personal, non-commercial purposes only.

Reproduction, distribution, modification, or public display of our materials without written consent is prohibited. Unauthorized use may violate intellectual property laws.

Velour’s trademarks may not be used without permission. Shopify’s trademarks remain the property of Shopify.

7. Optional Tools

We may provide access to third-party tools “as is” and “as available.” We do not monitor or control these tools and assume no liability for their use. Any use is at your own risk, and you should review the provider’s terms before engaging.

8. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk, and any concerns should be directed to the provider.

9. Relationship with Shopify

Velour is powered by Shopify, but all sales are made directly with Velour. Shopify is not responsible for your purchases, and you release Shopify from any claims or liabilities related to transactions with Velour.

10. Privacy Policy

Personal information collected through our Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. Shopify may process and share your information to provide and improve Services. Review both policies for details.

11. Feedback

By submitting feedback, you grant Velour a perpetual, worldwide, royalty-free license to use, reproduce, and display it for any purpose. You confirm you have rights to the feedback and that it complies with these Terms.

We may monitor or remove feedback deemed unlawful, offensive, or otherwise objectionable. You are responsible for the accuracy of your submissions.

12. Errors and Omissions

Occasionally, product descriptions, pricing, or availability may contain errors. We reserve the right to correct such errors and cancel or update orders without prior notice.

13. Prohibited Uses

You may only use our Services lawfully. Prohibited activities include violating laws, infringing intellectual property, harassing others, spreading false information, spamming, impersonation, or attempting to bypass security measures.

We may suspend or terminate accounts that violate these Terms.

14. Agents

If you use software agents to interact with our Services, they must identify themselves clearly and comply with our requirements. We may restrict or block agent access at our discretion.

15. Termination

We may terminate your access to the Services at any time without notice. Certain sections, including Intellectual Property, Limitation of Liability, and Indemnification, will survive termination.

16. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available.” We make no guarantees regarding accuracy, reliability, or uninterrupted access. Some jurisdictions may not allow disclaimers, so these limitations may not apply to you.

17. Limitation of Liability

To the fullest extent permitted by law, Velour and its affiliates are not liable for any damages, including lost profits, data, or savings, arising from your use of the Services or products.

18. Indemnification

You agree to indemnify and hold Velour, Shopify, and affiliates harmless from claims or damages resulting from your breach of these Terms, violation of laws, or misuse of Services.

19. Severability

If any provision is found unenforceable, the remainder of the Terms will still apply.

20. Waiver and Entire Agreement

Failure to enforce any provision does not waive our rights. These Terms, along with posted policies, constitute the entire agreement between you and Velour.

21. Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights without notice.

22. Governing Law

These Terms are governed by the laws of the jurisdiction where Velour is headquartered. You consent to venue in those courts.

23. Headings

Headings are for convenience only and do not affect interpretation.

24. Changes to Terms

We may update these Terms at any time by posting changes on our website. Continued use of the Services after changes constitutes acceptance.

25. Contact Information

Questions about these Terms should be directed to: Velour Email: kristawheeler9387@gmail.com [INSERT BUSINESS DETAILS]